Frequently Asked Questions
Everything you need to know about shopping with Alayabystage3
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take up to 15-20 business days depending on your location.
What is your return policy?
We offer a 7-day return policy for unused items with original tags and packaging. Please note that certain categories like innerwear and accessories are non-returnable for hygiene reasons.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary slightly between different silhouettes and fabrics.
Can I cancel or modify my order?
Orders can be modified or cancelled within 12 hours of placement. Once the order has been processed for dispatch, we are unable to make any further changes.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes within India.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, due to different monitor settings and professional lighting during shoots, slight color variations may occur.